Terms of Use

• You must be at least 18 years old and able to form a binding contract.
• You are responsible for your account credentials and all activity under your account.
• Information you provide must be accurate and kept up to date.

Nexoria Market is a venue that lets independent sellers list items and buyers purchase them. Unless an item is expressly sold by Nexoria Market, the contract of sale is directly between buyer and seller. We are not the seller, manufacturer or owner of third-party items. See Legal & Disclaimers.

• By placing an order you agree to pay the item price, shipping, applicable taxes and fees shown at checkout, including a card processing fee (2.9% + $0.30) passed through at cost so sellers receive their full item price.
• Shipping: each seller chooses per listing whether they pay shipping (free for you) or the customer pays (shown at checkout). Some sellers offer free shipping over a set order amount. A seller may decline to sell or ship to certain states; if so, checkout will tell you before you pay.
• Auctions: listings marked "Auction" accept bids until the countdown ends. Each bid must exceed the current highest bid, and a placed bid is a commitment to buy at that price if you win. "Buy It Now" purchases the item immediately at the listed price and ends the auction.
• Offers: on listings that accept offers, a seller-accepted offer is honored at that price in your cart.
• Prices, availability and promotions may change; we may cancel orders affected by pricing errors and refund any payment.
• Returns and refunds are governed by our Refund Terms.

• Sellers must hold a store subscription, accurately describe items, honor listed prices, and ship within the stated handling time.
• Payouts: buyer payments are held in Nexoria's platform balance and released to the seller's connected Stripe account only after the shipment is carrier-verified (prepaid label created with valid tracking), less applicable commission, and guaranteed within 7 days of fulfillment. Prepaid shipping label costs are paid by Nexoria and never deducted.
• Chargebacks: if a buyer disputes a charge with their bank, the disputed amount plus a $30 penalty fee (Stripe's dispute fee plus an administrative fee) is charged back to the seller and deducted from their payout balance or connected Stripe account.
• Returns: buyer refunds are processed only after the fulfillment center verifies receipt and condition of the returned item (return tracking required). Verified refunds are deducted from the seller's balance or payout.
• New sellers must submit a Seller Marketplace Application and are placed in "Pending Approval" with restricted selling access until manually approved by Nexoria.
• Subscription fees are billed monthly in advance and are non-refundable except where required by law. A commission of no more than 1.5% is charged on each completed sale (0% during an active launch promotion).
• Launch promotion: Enrollment is open for 6 months from launch. Each enrolled seller gets 12 months at $12/month and 0% commission, starting from their own activation date. After that, the plan is $24/month plus 1.5% commission on future completed sales (never retroactive).
• Refunds and cancellations: Commission is charged only on completed sales. If an order is cancelled before it ships, no commission is charged. If an order is fully or partly refunded, the commission on the refunded amount is reversed. Sales completed during your 0% period stay at 0%, even if refunded later.
• Billing status: Payments aren't live yet: no subscription fees are charged until billing launches, and you'll be notified before your first charge.
• Where you sell: sellers ship to all US states by default and may block specific states they do not sell or ship to from their store settings. Sellers must honor this choice and may not ship to a blocked state.
• Trust badges: seller badges (New, Great, Excellent, Trusted) are earned automatically from selling history, complaint record and verification status. They cannot be purchased, requested or edited, and we may remove a badge when its criteria are no longer met.
• Messaging: buyers and sellers communicate through the on-site message board. Messages must relate to a genuine order or listing; harassment, spam and attempts to move transactions off-platform are prohibited.
• Sellers are responsible for product safety, legal compliance, warranties, and collecting/remitting taxes where applicable.
• We may remove listings, withhold payouts, or suspend accounts that violate policies or create risk for buyers.

• Listing illegal, counterfeit, stolen, recalled or hazardous items.
• Fraud, shill bidding, fee avoidance, or arranging transactions off-platform.
• Infringing intellectual property, harassing users, or posting misleading reviews.
• Scraping, reverse engineering, or interfering with the platform's operation.

You keep ownership of content you submit but grant Nexoria Enterprise a worldwide, royalty-free license to use, display and adapt it to operate and promote the marketplace. The Nexoria Market name, logos and site design are our property and may not be used without permission.

The platform is provided "as is" and "as available." To the fullest extent permitted by law, Nexoria Enterprise is not liable for indirect, incidental, special or consequential damages, and our total liability for any claim is limited to the greater of the fees you paid us in the prior 12 months or $100. See Legal & Disclaimers.

You agree to indemnify and hold harmless Nexoria Enterprise and its affiliates from claims arising out of your use of the platform, your listings, or your breach of these terms.

Disputes will first be addressed informally by contacting us. Unresolved disputes will be settled by binding individual arbitration, except small-claims matters, and you waive participation in class actions to the extent permitted by law. These terms are governed by the laws of the jurisdiction where Nexoria Enterprise is organized.

We may update these terms; continued use after changes take effect means you accept them. You may close your account at any time, and we may suspend or terminate access for violations.

Legal notices: legal@nixoriaco.com.